Business Overview

Aparoksha Systems respects your privacy. We protect personal data collected through our website, e-commerce, IT services, and educational portals.

1. Information Collection

• Personal: Name, email, phone, address.
• Transactional: Order IDs, payment status, purchase history.
• Technical: IP address, device type, cookies for analytics.

2. Data Usage

We utilize your data to process orders, provide IT consultations, schedule educational sessions, and improve user experience.

3. Security

We take reasonable measures to protect your data. We never share data with third parties except for shipping/logistics or payment processing.

4. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us via email.

1. Business Scope

Aparoksha Systems (UDYAM-KR-24-0069551) operates in E-commerce (Chess products), IT Services (Web Development & Consulting), and Education (Chess Coaching).

2. Orders & Payments

All prices are in INR (₹). Orders are confirmed upon successful payment. We reserve the right to cancel orders due to stock errors or pricing mistakes.

3. Digital Goods & Education

Digital products are non-refundable once accessed. Course timings may change with prior notice to enrolled students.

4. Intellectual Property

All content, course materials, and software developed by Aparoksha Systems remain our intellectual property unless explicitly transferred.

5. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Karnataka.

This policy applies to physical products (Chess equipment, books, accessories).

1. Service Area & Timeline

• Coverage: Pan-India delivery
• Processing: 1-3 business days
• Delivery: 3-10 business days (varies by location)

2. Tracking

Tracking IDs will be shared via Email/SMS upon dispatch. You can track your order through the courier partner's website.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

1. Physical Products

Refund eligible if product is damaged, defective, or incorrect. Refunds processed within 5-10 business days after verification.

2. Digital Products

Non-refundable once accessed/downloaded, unless there's a technical issue preventing access.

3. IT Services

Consultation fees are non-refundable. Project-based work refunds depend on milestone completion and mutual agreement.

4. Educational Courses

Course cancellation and refund eligibility depends on timing relative to course start date. Contact us for specific terms.

5. Refund Mode

Approved refunds will be credited to the original payment method (UPI/Card/Netbanking) within 5-10 business days.

1. Eligibility

• Return request must be raised within 3 days of delivery
• Product must be unused and in original packaging
• Digital products and services are not eligible for return

2. How to Request a Return

Email us at support@aparokshasystems.com with:

• Order ID
• Photos/videos showing the issue
• Brief description of the problem

3. Resolution Options

Based on assessment: Replacement, Store Credit, or Refund.

1. Currency & Taxes

All prices are displayed in Indian Rupees (₹). Applicable taxes (GST) are included as per prevailing laws.

2. Payment Methods

We accept UPI, Credit/Debit Cards, Net Banking, and Wallets through our secure payment gateway.

3. Invoices

Digital invoices will be sent to your registered email address upon successful payment.

1. Educational Services

While we strive to provide quality chess education, outcomes depend on individual student effort and practice. We do not guarantee specific results or ratings.

2. IT Services

Project timelines are estimates and may vary based on scope changes, client feedback cycles, and technical complexity.

3. E-commerce

Product images are representative. Minor variations in color or finish may occur. We make every effort to ensure accuracy in product descriptions.